Senior Business Analyst

Senior Business Analyst

• $143,798 per annum + Superannuation
• Full Time, Ongoing Positon
• Geelong / Melbourne (Hybrid – 3 days per week in the office)

About the role

Return to Work Victoria (RTWV) is a high performing Business Unit that has been established to centralise WorkSafe’s claims management, recovery, return to work and insurance functions. 

The Senior Business Analyst, is responsible for facilitating the delivery of performance monitoring, reporting and analysis, from within the RTWV business Unit, and to the Unit from other areas of the business including the Data and Analytics division.

The Senior Business Analyst reports to the Director – Performance RTWV within the Performance and Operation Strategy Division. With the WorkCover Scheme undergoing significant modernisation, this small but important division will ensure RTWV have visibility of and into insight performance to deliver service and sustainability.

Key accountabilities:

• Lead the identification and analysis of RTWV reporting and analytics artefacts, including requirements and business rules
• Facilitate workshops to gather, inform, socialise, and gain acceptance of business analysis deliverables
• Manage data and reporting requests from RTWV Directors and their teams, to data and technology stakeholders within RTWV and in other areas including IMF
• Collaborate with delivery stakeholders to ensure RTWV reporting and analytic backlogs are prioritised
• Contribute to preparation of appropriate User Acceptance Testing (UAT) & Business Acceptance Testing (BAT) plans & scripts, and lead/support the business representatives in the conducting of appropriate UAT & BAT

Please ensure you click here to view the Position Description provided for additional information on accountabilities for this role.

About you

You will be an experienced Senior Business Analyst having worked within the personal injury insurance scheme sector. With strong research, analytical and problem solving skills, you will also have excellent stakeholder engagement and relationship building skills.

You will be able to:

• Understand practical claims management
• Build relationships with technical and non-technical stakeholders
• Consult on performance and metrics

Skills and experience:

• Proven experience in advanced business analysis techniques, methods and tools that enable informal leadership and guidance to a team of high performance and experienced Business Analysts
• Extensive practical experience in waterfall and/or agile project delivery frameworks / methodologies and advanced knowledge of the SDLC and BA involvement across the entire project lifecycle
• Knowledge of BA Methodologies and Governing Bodies (e.g. BABOK, BPMN, IIBA)
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, and products
• Practical knowledge in importing data and use of reporting software (Qlik required), spreadsheets, and graphs

Working with Us

At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.

We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders. 

What’s next?

Applications close 11:00pm on Thursday 5th December 2024. Click the link to apply, and join us in making a difference to Victorian lives.

You will be required to satisfactorily complete a National Police Check and/or other checks as required for the position as part of the recruitment process.

To apply for the position, you will be an Australian or New Zealand citizen or a permanent resident. If you hold a visa that allows you to work and you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not surpass your current visa term. 

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Talent Acquisition Specialist, David Heaney via email david_heaney@worksafe.vic.gov.au

Our future

WorkSafe's Strategy our core purpose front of mind – reducing workplace harm and improving outcomes for injured workers. We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.

We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury.

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.